Privacy Policy and Terms

Privacy Policy & Terms of Service  

Last Updated: March 31, 2026

RocTek Electric (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

We may collect personal information including:

• Name 
• Phone number 
• Email address 
• Service address 
• Any information you provide when requesting a quote or service 

We may also collect non-personal information such as browser type, IP address, and website usage data.

We use your information to:

• Provide estimates and services 
• Communicate about appointments and projects 
• Send updates, invoices, or service reminders 
• Improve our website and customer experience 

By providing your phone number, you consent to receive text messages from RocTek Electric regarding appointments, service updates, estimates, and promotions.

• Message frequency may vary 
• Message and data rates may apply 

You can opt out of receiving text messages at any time by replying STOP.
For assistance, reply HELP or contact us directly.

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All mobile opt-in data and consent will not be shared with any third parties.

We may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our website and improve performance.

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

You may request access to, correction of, or deletion of your personal information by contacting us.

RocTek Electric
Serving South Florida
Email: William@RoctekElectric.com
Phone: 786-704-7177

By using our website or services, you agree to the following terms:

RocTek Electric provides electrical services for residential and commercial customers. All work is subject to applicable codes, permits, and inspections where required.

• Estimates are based on the information available at the time of quoting 
• Final pricing may vary due to unforeseen conditions or requested changes 
• Payment terms will be outlined in your estimate or invoice 

• Appointment times are scheduled based on availability 
• We request reasonable notice for cancellations or rescheduling 

RocTek Electric is not responsible for:

• Pre-existing conditions 
• Hidden or unforeseen issues within walls, ceilings, or existing systems 
• Delays caused by permitting, inspections, or other third parties 

By providing your phone number, you agree to receive text messages from RocTek Electric regarding your service requests, appointments, and updates.

• Message frequency may vary 
• Message and data rates may apply 

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

We may update this Privacy Policy & Terms of Service at any time. Updates will be posted on this page.

Welcome to RocTek Electric! These Terms and Conditions govern your use of our electrical contracting services. By engaging with RocTek Electric, you agree to comply with the following terms.

1. Services

RocTek Electric provides electrical contracting services, including but not limited to installation, maintenance, and repair. All services are subject to availability, project approval, and compliance with Florida laws and regulations.

2. Estimates & Payments

• Estimates are provided based on the initial assessment and may be subject to change.

• A deposit may be required before commencing work.

• Payment is due upon completion of services unless otherwise agreed in writing.

• Late payments may incur additional fees in accordance with Florida law.

• In the event of an industrywide price increase for materials or equipment, RocTek Electric will issue a notice to inform the client. All such price increases will be passed along to the client and reflected in the final invoice.

3. Warranty & Liability

• We guarantee our workmanship for a period of one year from the completion date.

• Warranty excludes damage due to misuse, modifications, natural disasters, or third-party interference.

• RocTek Electric is not liable for indirect, incidental, or consequential damages resulting from our services.

4. Cancellations & Rescheduling

• Cancellations must be made at least 24 hours in advance.

• A cancellation fee may apply for last-minute cancellations.

• RocTek Electric reserves the right to reschedule due to unforeseen circumstances, including extreme weather events common in Florida.

5. Permits & Compliance

• RocTek Electric will obtain all necessary permits unless otherwise agreed upon in writing.

• The cost of obtaining permits will be paid for by the client unless explicitly specified otherwise in the service agreement.

• All work will be performed in compliance with the Florida Building Code, the Florida Electrical Code, and all applicable local, state, and national electrical regulations.

• Any changes or modifications requested by the building inspector that are not specified in the original plans or scope of work will be considered additional work and will be billed separately at an additional cost.

6. Hurricane & Storm-Related Services

• Due to Florida’s weather conditions, emergency electrical repairs after storms or hurricanes may be subject to increased demand, affecting service availability and response times.

• Pricing for emergency services may vary based on urgency and scope of work.

7. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida. Any disputes shall be resolved in the appropriate courts within the state.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of any modifications.