Effective Date: July 13, 2025

RocTek Electric (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and communications.

We collect personal information that you voluntarily provide when you:

• Request a quote or schedule service
   
• Fill out contact or appointment forms
   
• Email or call us directly
   

This may include:

• Name
   
• Email address
   
• Phone number
   
• Project details or address (if shared)
   

When you visit our website, we may automatically collect certain technical data, including:

• IP address
   
• Browser type and device
   
• Pages visited and time spent
   
• Referral sources (e.g., search engines)
   

This data is used to improve website functionality and user experience.

We may use your information to:

• Respond to inquiries and schedule services
   
• Provide quotes or follow up on requests
   
• Send updates, promotions, or service reminders (you may opt out at any time)
   
• Improve website performance and security
   

Our website may use cookies and analytics tools (like Google Analytics) to track and analyze usage. These tools help us understand how visitors use our site, so we can improve performance and content.

You can manage or disable cookies through your browser settings.

We do not sell, trade, or rent your personal information to third parties.

We may share your data only with:

• Trusted service providers (e.g., payment processors, CRM tools)
   
• Legal authorities, if required to comply with law or protect our rights
   

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them.

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. Use our website at your own risk.

Our website respects Do Not Track (DNT) browser settings. If your browser sends a DNT signal, we do not track or collect data from your session beyond essential functionality.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website indicates your acceptance of any updates.

If you have any questions or concerns about this Privacy Policy, or if you wish to request, correct, or delete your personal information, contact us at:

RocTek Electric
📧 roctekelectric@gmail.com
📍 Pembroke Pines, FL 33029

Welcome to RocTek Electric! These Terms and Conditions govern your use of our electrical contracting services. By engaging with RocTek Electric, you agree to comply with the following terms.

1. Services

RocTek Electric provides electrical contracting services, including but not limited to installation, maintenance, and repair. All services are subject to availability, project approval, and compliance with Florida laws and regulations.

2. Estimates & Payments

• Estimates are provided based on the initial assessment and may be subject to change.

• A deposit may be required before commencing work.

• Payment is due upon completion of services unless otherwise agreed in writing.

• Late payments may incur additional fees in accordance with Florida law.

• In the event of an industrywide price increase for materials or equipment, RocTek Electric will issue a notice to inform the client. All such price increases will be passed along to the client and reflected in the final invoice.

3. Warranty & Liability

• We guarantee our workmanship for a period of one year from the completion date.

• Warranty excludes damage due to misuse, modifications, natural disasters, or third-party interference.

• RocTek Electric is not liable for indirect, incidental, or consequential damages resulting from our services.

4. Cancellations & Rescheduling

• Cancellations must be made at least 24 hours in advance.

• A cancellation fee may apply for last-minute cancellations.

• RocTek Electric reserves the right to reschedule due to unforeseen circumstances, including extreme weather events common in Florida.

5. Permits & Compliance

• RocTek Electric will obtain all necessary permits unless otherwise agreed upon in writing.

• The cost of obtaining permits will be paid for by the client unless explicitly specified otherwise in the service agreement.

• All work will be performed in compliance with the Florida Building Code, the Florida Electrical Code, and all applicable local, state, and national electrical regulations.

• Any changes or modifications requested by the building inspector that are not specified in the original plans or scope of work will be considered additional work and will be billed separately at an additional cost.

6. Hurricane & Storm-Related Services

• Due to Florida’s weather conditions, emergency electrical repairs after storms or hurricanes may be subject to increased demand, affecting service availability and response times.

• Pricing for emergency services may vary based on urgency and scope of work.

7. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida. Any disputes shall be resolved in the appropriate courts within the state.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of any modifications.